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Soft skills revolution : a guide to connecting with compassion for trainers, teams, and leaders / Maxine Kamin.
Kamin, Maxine.

Call Number: HD 30.3 .K36 2013       Collection: circulating book
ISBN: 9781118100370 (pbk.)
Pub. Info: San Francisco, CA : John Wiley & Sons, Inc., [2013]
Study Program Note: HBD5727 COM5469

Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people in the workplace. In an increasingly competitive and sometimes toxic and bullying environment, soft skills training has never been more important for organizational health. This book is designed specifically to help trainers and other organizational leaders build these important skills through a variety of methods including structured training programs as well as informal learning, mentoring and coaching.
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