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Conflict Management.
Eunson, Baden.
Call Number:
HM 1121 .E96 2012
Collection:
electronic book
ISBN:
9781118395554
Pub. Info:
Hoboken : Wiley, 2012.
Study Program Note:
HBD6771
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planninggoal settingcompromisemediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reaso.
Electronic Access:
https://amberton.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=451596
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