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Managing virtual teams / Debbie D. DuFrene and Carol M. Lehman.
DuFrene, Deborah Daniel,

Call Number: HD 66 .D845 2012       Collection: circulating book
ISBN: 9781606492604
Pub. Info: New York, N.Y. : Business Expert Press, ©2012.
Study Program Note: MGT4620 MGT5620

Virtual teams are an integral part of today's global business environment, and traditional face-to-face communication is replaced with technology-mediated communication methods as a consequence, including phone, e-mail, fax, synchronous chat programs, and videoconferencing. Virtual teams often are composed of members of various cultures and ages with diverse communication styles. Men and women also tend to behave differently in virtual environments. Challenges therefore occur along the way, in the forming, storming, norming, and performing phases of team development, as this book shows. Team participants should be selected carefully and various team strategies can be implemented to improve effectiveness and satisfaction of virtual team members.
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